Boiling Point App & Rewards

Getting Started

• What is the Boiling Point App?
• How do I create an account?
• Is the app available on iPhone and Android?

Rewards & Points

• How do I request missing points?
• How do I earn points?
• Why are my points missing?
• Do points expire?
• Do points round up?
• Can I transfer points to another account?

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Vouchers & Rewards

• Where can I check my vouchers?
• Do vouchers expire?
• How do I redeem my reward voucher?
• What if I have collected vouchers worth more than $10?
• Can I exchange points or vouchers for cash?
• Can I choose not to use my voucher?

Dining & Redemption Rules

• Can I earn points on third-party delivery orders?
• Can we split checks to use multiple rewards?
• Can everyone at my table redeem rewards?
• Can multiple people earn points on one check?

Technical Support

• How do I contact customer service?
• The app is not working. What should I do?
• What information should I include when contacting customer service?
• I forgot my password. What should I do?
• I am not receiving emails from Boiling Point.
• What if I changed my phone number?